Hyperlink redirects to login page from within Excel e.g. https://xxxxxx.capsulecrm.com/party/130795084 lands on login page.

This problem occurs when the following conditions are true:

    You are using Microsoft Internet Explorer:

        A proxy server -or-

        A firewall that does not allow HTTP requests to be placed on your local network

    Internet Explorer is not your default browser.


    The ForceShellExecute registry key is not present or is not set to 1

To Fix

Download Microsoft Easy fix 50655 from https://support.microsoft.com/en-us/help/218153/error-message-when-clicking-hyperlink-in-office-cannot-locate-the-inte